Knowlarity communications

Knowlarity’s cloud telephony system reduces your overheads by upto 60%. Zero hardware requirement, zero installation charges and no maintainance. All you need is internet to get started with our cloud telephony services .Create complex IVR flows in regional languages, record personalised greetings, smart route your callers to local agents and predict a callers’ needs and requirements basis their interaction history with our cloud telephony solutions.Use our proprietary Distributed Call Center technology to record and track conversations across all mobile phones of sales and support teams.All your valuable client data is stored on the cloud in Knowlarity’s reliable and SLA compliant secure data centers. Customizable cloud telephony solution Create complex IVR flows in regional languages, record personalised greetings, smart route your callers to local agents and predict a callers’ needs and requirements basis their interaction history with our cloud telephony solution...

Knowlarity’s Personalized IVR system greets you by your name which creates a great impression on your callers. and The IVR predicts why your customers are calling based on their interaction history. Intelligently directs you to the right menu option. No need to navigate a complicated menu and waste your time. Create IVR system in regional languages with accents and dialects native to the callers’ geographic location and smart route them to local agents What is the IVR solution? Interactive voice response system (IVR) is a system where the clients call is received by the pre-recorded message. This message helps the caller to reach to a solution for the problem. The caller has to press the desired IVR number which related to their problem as they hear the recording. If the problem is not solved through the IVR it is transferred to the company agent. What is the meaning of Hosted IVR  solution? IVR or Interactive Voice Response is an automated bot that greets you when you ca...